Privacy Policy for DMV Glass Works

DMV Glass Works (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, contact us, or use any of our glass repair and installation services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide when contacting us or requesting a service, including:

• Full name

• Email address

• Phone number

• Address or project location

• Any details related to your service request

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Date and time of visit

• Cookies and tracking technologies

c. Service-Related Information

This includes details related to:

• Glass repair or installation projects

• Photos or descriptions you share for estimates

• Communication records

2. How We Use Your Information

We use the information collected to:

• Provide and manage our services

• Process service requests, estimates, and appointments

• Respond to inquiries

• Improve website performance and user experience

• Send updates, promotions, or service-related messages (only when you opt in)

• Maintain internal records

• Ensure site security and prevent fraud

3. Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share information only with:

• Trusted service providers who assist in operations (e.g., payment processors, hosting services)

• Technicians or subcontractors for service-related work

• Law enforcement, when required by law or to protect our legal rights

All third parties are required to keep your information confidential.

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience

• Analyze website traffic

• Remember preferences

You can disable cookies through your browser settings. However, doing so may affect certain website features.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Secure data transmission

• Restricted access

• Encrypted systems

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Data Retention

We keep your information only as long as necessary for:

• Service fulfillment

• Legal compliance

• Business operations

You may request deletion of your data at any time.

7. Your Rights & Choices

Depending on your location, you may have rights to:

• Access your personal information

• Request corrections

• Request deletion

• Limit or opt out of certain communications

• Withdraw consent for marketing communications

To exercise any rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to manage your data, please contact: